Case Studies

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We empower organizations to integrate purpose into strategy, and to identify high-impact initiatives to support that vision.
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We drive the development and reengineering of organizational infrastructure to support purpose-driven business models.
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We co-design powerful capabilities that support purpose-driven differentiation, and amplify organizational impact.
SOVA partners with ambitious Executives, Leadership teams, and Boards of all types to turn purpose into impact. We empower organizations to become a force for good by designing innovation and excellence from the bottom up, and catalyzing enterprise-wide change from the top down. SOVA transforms and scales purpose-driven business models by deconstructing and prioritizing challenges, elevating organizational insights, and co-designing the right operational infrastructure.
Strategy + design support for the visionary executive
Case Studies: How strategy + design enable transformation
Case Study 1:
Strategy Development
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Multi-year strategic planning
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Applied a user-centered approach to developing the first (and two subsequent) multi-year strategic plans for a global, professional services firm. Facilitated the design process by soliciting inputs from global workforce of 5,000. Architected, launched, and drove results for key digital transformation, innovation, and investment initiatives over a ten-year period.
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The sequence of three back-to-back, multi-year strategies, that launched new capabilities and enabled entry to new markets over a ten-year period, contributed to the organization tripling in size from ~$500M to ~$1.6B in sales.
Case Study 2:
Competitive Positioning
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New market entry
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Designed an ISO 9001-certified quality management system for a $500M pharmaceutical supply chain in Kenya. The quality management system captured the policies, processes, governance, systems, and records across all supply chain functions, including: forecasting & quantification, ordering, quality assurance, warehousing, last mile delivery, and supply chain operations.
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The ISO certification was used as one of the qualifying capabilities that secured a $9.5B global health and supply chain contract, the largest ever funded by the U.S. Agency for International Development (USAID).
Case Study 3:
Capability
Design
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Competitive differentiation
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Designed and launched enterprise capabilities for innovation and investment concurrently from ground up. For innovation, this included building components of company-wide innovation ecosystem that spanned staff capacity building, thought leadership, internal programming, corporate partnerships, and more to promote uptake of innovation methods and user-centered design tools on client projects. For corporate development, this included the creation of an investment thesis, business case, business plan, and budget for Chemonics’ new investment subsidiary, Chemonics Capital, based on CEO’s vision and corporate five-year Strategic Plan.
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As a result of thought leadership, corporate partnerships, and innovative products and services deployed on client contracts, the company won six industry and client innovation awards over a three-year period. As a result of business planning and pitch to the Board of Directors and Executive Management Team, leadership approved financing of the company’s first fintech venture and subsidiary funding for Chemonics’ investment arm.